Terms and Conditions of Sale

These TCS define the conditions under which DONKEYCORP (« the Seller », « LetsLigo ») sells subscription offers to the LetsLigo Service. By subscribing to a paid subscription, the Customer accepts these TCS without reservation.

• « Service »: the LetsLigo platform, a SaaS solution for managing and enriching professional contacts, accessible online.
• « Subscription »: the right to access and use the Service in SaaS mode, for a specified period (monthly or annual), including updates and associated technical support.
• « Customer »: any natural or legal person who has subscribed to a paid subscription to the Service.
• « Price »: the amount owed by the Customer in consideration for the Subscription, expressed in euros including tax, as indicated at the time of subscription.

The Service is published and marketed by DONKEYCORP, a limited liability company with share capital as indicated in the legal notice, whose registered office is at 195 rue des Pyrénées, 75020 Paris, registered with the Paris Trade and Companies Register under SIRET number 922 350 004 00011, represented by Cédric LOMBARDOT as manager.

For any questions regarding these TCS or your subscription, you can contact us by email at: [email protected].

Subscription offers (Free, Pro, Team, Enterprise plans) and their features are detailed on letsligo.com. Prices are indicated in euros including all taxes (applicable French VAT) at the time of subscription.

Prices may vary depending on the chosen plan (monthly or annual). A discount is generally offered for annual subscriptions paid in advance.

The Seller reserves the right to modify its pricing for new subscriptions. Price changes do not apply to the current Subscription before its renewal (see article 9).

Telecommunication costs necessary to access the Service remain the responsibility of the Customer.

Subscription to a paid Subscription is made online, via letsligo.com, after creating an account and according to the procedure established by the Seller. The Customer selects the plan and formula, reviews the summary, accepts these TCS and the ToU by checking a box, then proceeds to payment.

The order is confirmed by sending a confirmation email and immediate provision of the Service. Information recorded by the Seller constitutes proof of transactions, in accordance with Article 1360 of the Civil Code.

The Customer declares that they have the capacity to contract and, where applicable, the authority to bind the legal entity they represent. They undertake to provide accurate information and to keep it up to date.

Payment is due immediately upon subscription. It is made by credit card via the secure payment provider Stripe. Accepted payment methods and terms of use are those offered by Stripe (terms available at stripe.com/legal).

For recurring subscriptions, the Customer authorises the Seller to automatically charge the amount due at each billing date (monthly or annual). Invoices are delivered by email and accessible in the customer area.

In case of payment default, access to the Service may be suspended after an unsuccessful formal notice. Late payment penalties may be applied in accordance with Article L.441-6 of the Commercial Code (for professionals) or legal rates for consumers.

No refund or credit is granted for partially used periods, except for mandatory legal provisions or specific clause.

In accordance with Article L.221-28, 12° of the French Consumer Code, the fourteen (14) day right of withdrawal provided for in Article L.221-18 does not apply to contracts for the supply of digital services where execution has begun with the consumer's express agreement before the end of the withdrawal period.

The LetsLigo Service is an online software (SaaS) made available immediately after subscription. By proceeding to payment and accessing the Service, the Customer expressly acknowledges requesting immediate execution and therefore waives their right of withdrawal.

For professionals, the right of withdrawal provided for in the Consumer Code does not apply.

The Subscription is entered into for the chosen period (month or year) from the subscription date. At maturity, it is automatically renewed for an equal period, unless terminated by the Customer under the conditions of article 8.

The Customer is informed by email before each renewal date. They can at any time check the next billing date and manage their subscription from their customer area.

The free plan (Free) involves no commitment. The Customer may unsubscribe at any time, without notice. The Seller may modify or discontinue this plan at any time.

The Customer may terminate their paid Subscription at any time from their customer area or by contacting support. Billing follows Stripe's logic (prepayment): the current period, already invoiced and paid, remains due. Access to the Service is maintained until the expiry date of that period, with no further charges. Example: subscription on February 5th (monthly) → expiry March 5th; cancellation on February 5th → access retained until March 5th. No prorated refund.

In case of serious breach by the Customer of the ToU or these TCS, the Seller reserves the right to terminate the Subscription as a sanction, with immediate effect, without prejudice to amounts already due.

Upon termination, the Customer remains responsible for exporting and preserving their data. The Seller undertakes to retain data for a reasonable period (in accordance with the privacy policy) to allow recovery.

The Seller may modify pricing for future renewals. The Customer will be informed by email at least one (1) month before the renewal date. In the absence of termination before renewal, the new rate will apply.

The Seller may modify these TCS. Modifications are notified by email and/or by posting on the site. Continued use of the Service after the new TCS take effect constitutes acceptance. In case of refusal, the Customer may terminate their Subscription under the conditions of article 8.

The Seller undertakes to provide the Service diligently and in accordance with best practices. It implements reasonable means to ensure continuity and quality of the Service, subject to maintenance operations and force majeure.

The Seller's liability is limited to the amount of sums actually paid by the Customer over the last twelve (12) months, except in case of gross negligence or wilful misconduct. Under no circumstances may the Seller be held liable for indirect damages (loss of revenue, loss of unexported data, etc.).

The Customer remains solely responsible for their use of the Service and the data they integrate. They must comply with applicable laws, particularly regarding data protection and commercial prospecting.

The Service, including its structure, code, interfaces, brand and all protectable elements, remains the exclusive property of the Seller. No assignment of intellectual property rights is granted to the Customer, who has only a right of use within the framework of the Subscription.

Any reproduction, representation or extraction, in whole or in part, without prior written authorisation, is strictly prohibited.

The processing of personal data related to subscription, invoicing and use of the Service is described in our privacy policy.

In accordance with Articles L.611-1 to L.616-3 of the French Consumer Code, the consumer is informed of the possibility of resorting to a consumer mediator in case of dispute.

In the absence of a mediator designated to date, the Customer may refer to any consumer mediator of their choice or consult the European online dispute resolution platform: https://ec.europa.eu/consumers/odr.

These TCS are governed by French law. In case of dispute, the French courts shall have exclusive jurisdiction, unless otherwise required by law.

The invalidity of one clause shall not affect the validity of the other provisions. These TCS constitute the entire agreement between the parties regarding the sale of subscriptions.

For any questions: [email protected].